Responsible Gaming — nagas88

1. Age Restriction — 18+ Policy

nagas88 operates a strict minimum age policy. Only individuals who are 18 years of age or older are permitted to register an account, place bets, or play any game on the nagas88 platform. This policy applies to all players across Bangladesh, regardless of location — whether you are accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or anywhere else in the country.

Age verification is conducted at registration, and again as part of our Know Your Customer (KYC) process before any withdrawal is approved. Players are required to submit a government-issued photo identification document (such as a National ID Card or Passport) confirming their date of birth. Any account found to be held by a person under the age of 18 will be immediately suspended, all funds will be withheld pending investigation, and the matter may be referred to the appropriate authorities.

We strongly urge all adult players to take steps to prevent underage access to their nagas88 accounts. Do not share your username, password, or any account credentials with any other person. If you share a device with family members — including younger siblings or children — ensure that your account is always logged out and that your login credentials are stored securely.

2. Recognising Problem Gambling

Problem gambling is a condition in which gambling behaviour begins to cause harm — financial, emotional, social, or psychological — to the individual or to people close to them. It can develop gradually and is often difficult for the affected person to recognise in themselves. nagas88 encourages all players to regularly reflect on their gambling habits and to seek help early if they have any concerns.

Warning Signs to Watch For

The following signs may indicate that gambling is becoming a problem. If you recognise several of these in your own behaviour, we strongly encourage you to use our responsible gaming tools or contact our support team:

If you recognise multiple patterns from the checklist above, please do not wait to seek help. Problem gambling is a recognised condition and there is no shame in asking for support. nagas88's responsible gaming tools are free to use, confidential, and can be activated immediately by contacting our support team at support@nagas88 or via live chat.

3. Our Responsible Gaming Tools

nagas88 provides a comprehensive suite of responsible gaming tools that put you in control of your gambling activity. These tools are available to all registered players at no cost and can be activated at any time. The key tools available on the nagas88 platform are summarised below, with detailed guidance on each provided in the sections that follow.

4. Deposit Limits

Setting a deposit limit is one of the simplest and most effective responsible gaming measures you can take. nagas88 allows every player to define a personal deposit limit — a maximum amount of Bangladeshi Taka ৳ that can be deposited into their account within a specified time frame. Deposit limits are available on the following cycles:

• Daily limit: The maximum total deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) within a single calendar day (00:00–24:00 BST);
• Weekly limit: The maximum total deposit within a seven-day rolling period;
• Monthly limit: The maximum total deposit within a calendar month.

Reducing your deposit limit takes effect immediately. If you set your daily limit to ৳1,000 and you have already deposited ৳600 today, you will only be able to deposit ৳400 more before the limit kicks in for the rest of the day.

Increasing your deposit limit is subject to a mandatory review period of at least 24 hours. This delay is intentional — it gives you time to reconsider before a higher limit takes effect. If you request an increase and later change your mind during the review period, you can cancel the request and your original lower limit will remain in place.

To set or change your deposit limit, contact nagas88 support via live chat or email at support@nagas88. Our team will process your request promptly and confirm the updated limit in writing.

5. Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available at nagas88. It is designed for players who believe that they need a significant break from gambling — or who want to stop permanently. Self-exclusion is taken seriously: once activated, it cannot be reversed before the chosen exclusion period has elapsed.

Available Self-Exclusion Periods

• 1 month
• 3 months
• 6 months
• 1 year
• 5 years
• Permanent (irreversible account closure)

What Happens During Self-Exclusion

From the moment your self-exclusion is activated on nagas88, the following restrictions apply immediately and without exception:

• Your account will be locked — you will not be able to log in or place any bets;
• All pending deposits will be cancelled and returned to your original payment method (bKash, Nagad, Rocket, or bank account);
• Any withdrawable balance in your account will be processed and returned to you;
• All marketing and promotional communications from nagas88 will be suspended for the duration of the exclusion;
• Any bonus balances that have not been wagered will be forfeited.

How to Request Self-Exclusion

To request self-exclusion on nagas88, contact our support team via live chat (available 24/7) or by emailing support@nagas88 with the subject line "Self-Exclusion Request". Please state the exclusion period you wish to apply. Our team will activate the exclusion on your account immediately and send you a written confirmation. You do not need to provide a reason, and your request will be handled with complete confidentiality.

6. Time-Out and Cooling-Off Periods

A time-out or cooling-off period is a shorter, temporary break from gambling on nagas88. Unlike self-exclusion, a time-out is intended for players who want a brief pause — perhaps due to stress, a period of financial pressure, or simply a desire to reset their habits — without making a long-term commitment to exclusion.

nagas88 offers cooling-off periods of the following durations:

• 24 hours
• 48 hours
• 7 days
• 2 weeks
• 4 weeks (1 month)
• 6 weeks

During a cooling-off period, your nagas88 account is temporarily suspended. You cannot deposit, wager, or access any game on the platform. You also will not receive any promotional emails, SMS alerts, or bonus offers from nagas88 during this time. Any withdrawable balance you hold at the point of activation can be requested via our support team.

Cooling-off periods cannot be shortened once activated. They run from the exact time of activation to the exact end of the chosen period (measured in Bangladesh Standard Time, BST, UTC+6). If you wish to apply a cooling-off period to your nagas88 account, contact us via live chat or email at support@nagas88.

Session Time Limits and Reality Checks

Separate from cooling-off periods, nagas88's session time limits allow you to cap individual gaming sessions. Once your pre-set session limit is reached — whether that is 30 minutes, 1 hour, or 2 hours — you will receive a prompt on screen and the session will end. You can resume after a mandatory break interval. Reality check notifications appear at regular intervals you define (every 30 minutes, for example) and display a summary of your session duration and net activity, helping you stay grounded during gameplay.

7. Support Resources

If you feel that gambling is becoming a problem for you, you do not have to face it alone. In addition to the tools provided by nagas88 directly, there are professional support resources available that specialise in gambling-related difficulties. We encourage any player who is concerned about their gambling habits to reach out to one of the following types of organisations:

• Mental health professionals: A licensed counsellor or psychologist with experience in behavioural disorders can provide one-to-one support for problem gambling. Your doctor (General Practitioner) in Bangladesh can provide a referral;
• Community support networks: Peer support groups for gambling recovery operate in many Bangladeshi cities including Dhaka, Chittagong, and Sylhet. Ask your healthcare provider for information about local resources;
• International helplines: International organisations such as Gamblers Anonymous offer support resources including a 12-step programme, online meetings, and literature available in multiple languages. These resources can be accessed from Bangladesh;
• Family and social support: Family members of problem gamblers can also seek advice. Organisations such as Gam-Anon offer support specifically for the friends and families of people affected by problem gambling.

nagas88 does not provide clinical counselling or therapeutic services. However, our support team is trained to handle responsible gaming conversations with sensitivity and care, and can help you identify the right steps to take — whether that is activating a tool on your account or pointing you toward an appropriate professional resource.

8. Contact Us About Responsible Gaming

nagas88's support team is available 24 hours a day, 7 days a week, to assist with any responsible gaming request. Whether you want to set a deposit limit, request a cooling-off period, begin the self-exclusion process, or simply talk through your options, we are here to help without judgement.

Email: support@nagas88 — include "Responsible Gaming" in your subject line
Live Chat: Available 24/7 directly on the nagas88 platform
Response time: Typically under 5 minutes via live chat; within 24 hours via email
Support hours: 00:00–24:00 BST (UTC+6), every day of the year

All responsible gaming requests are treated as a priority and handled with strict confidentiality. nagas88 staff will never pressure you to continue gambling or discourage you from using any responsible gaming tool. Your safety and wellbeing are always our first concern.